Groups

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• “Repeated Group” Error
  • This error message appears when a user is attempting to join a group that has the same name as one of the user’s current groups.  Please contact the group owner for whose group you are trying to join to let them know.  They can change the group name by adding a date or symbol to distinguish it from other groups. Group owners can change the group name under “Group Settings” on the right side of the group’s communication stream. (see link)

• I Cannot Create a Group
  • You may have registered as a student.  Please contact support@edmodo.com from the email address associated with your account and provide us with your username.  The Edmodo Support Team can delete your account so that you can create a teacher account.

• Students Cannot Join a Group
  • The group code may have been reset, or it may be locked, which prevents users from joining the group.  When a group code is unlocked it is also reset.  We recommend that users copy and paste group codes.  This helps prevent accidentally inputting the incorrect characters.

 

Still experiencing a problem? Contact Report A Bug: Click “Account” and then “Report A Bug” on the Edmodo toolbar, and provide us with a detailed report of the trouble you’re having.  We’ll work with you to resolve the trouble you’re experiencing.